The Paul C. Buff Forums are not public forums, they are privately owned and run by Paul C. Buff, Inc., designed for customer and potential customer discussion of our professional photographic lighting products, photography and lighting techniques.
We do not allow visitors to post – before you can post, you must be registered. In registering and posting a message, you are agreeing to the forum rules explained below and the “Registration Agreement Terms” provided when you first go to register. If you do not agree to the rules, do not register or post.
When registering, you may create a unique user name that does not have to be your real name, but we do expect you to use a real email address. Falsifying your identity with numerous registrations and postings under different names is not permitted. Falsifying your identity to promote or advertise for a website or business in which you are involved is prohibited.
These forums, topics, individual threads and posts are monitored. While they may not always be actively moderated in real time, the forum moderators reserve the right to remove or delete any messages and/or remove a user’s posting privileges if rules are broken or abused and at any time, for any length of time, up to and including a permanent ban. We reserve the right to do so without debate or argument – if you abuse our forum or break our rules, you will be banned. Warnings may or may not be sent to the offending party or parties involved. You will, if asked by any forum leader, cease posting any content, and/or links to content that is deemed offensive, objectionable or in poor taste by a forum leader.
By posting messages to the Paul C. Buff, Inc. Forums you give forum owner, moderators and maintainers permission to permanently store all message content, present it for public viewing, make backups of content to any location and media, present it in other form, delete, or make any use whatsoever in the forums.
Paul C. Buff, Inc. Forum Rules
While Paul Buff, the president and sole owner of Paul C. Buff, Inc., may generously provide comments and answer questions from time to time on this forum, his time is extremely valuable and his participation may at times be limited by his extraordinarily busy schedule. We ask that users do not specifically address posts “to Paul” as he may or may not be available to answer questions and comments at any given time.
Questions for the Paul C. Buff / White Lightning / AlienBees Customer Support Team
This forum is not the place to ask questions about the status of any order placed, about your shipping status or tracking number for a shipment, or about receiving a quote for an order. All questions and inquiries related to placing an order or tracking the status of an order should be directed to the appropriate Paul C. Buff, Inc. Customer Support Team.
For questions about ordering with White Lightning,
please call us on our Toll Free Number or email us.
White Lightning Toll Free Line: 1-800-443-5542
White Lightning Customer Service / Support Email: firstname.lastname@example.org
For questions about ordering with AlienBees,
please call us on our Toll Free Number or email us.
AlienBees Toll Free Line: 1-877-714-3381
AlienBees Customer Service / Support Email: email@example.com
Our customer service team is here, happy to take your calls and answer your questions
Monday through Friday, from 9:00 am to 5:00 pm, CST.
If you need assistance or have questions about using the forum, registering, setting your user preferences, posting messages and/or formatting posts, please check our site FAQ first. Questions and comments related to the forum layout, structure and use of the forum should be directed to the forum administrators, not posted within forums. If you do not find the assistance that you need or still have additional questions about the technical forum, please contact us at:
All users are expected to be polite and civil in their posts, messages and signatures. You agree, through your use of the forum, that you will not post any material or links to any material, create a user name or use an avatar which is knowingly false and/or defamatory, libelous, inaccurate, rude, racist, disrespectful, abusive, vulgar, hateful, harassing, threatening, obscene, profane, pornographic, racially or ethnically offensive, invasive of a person's privacy, or otherwise in violation of any law. Anyone being abusive, making defamatory comments, calling names or generally trying to incite trouble will not be tolerated. Vulgar and/or crass language will not be tolerated and is not permitted in posts.
> Attacks and Harassment
While differing viewpoints and healthy debates are welcome, attacks on a personal level are unacceptable. We do not tolerate abusive, malicious comments or personal attacks on other individuals, companies, groups or users. You will not "stalk" or otherwise harass other members. Anyone deliberately antagonizing other forum users or consciously and repeatedly bashing a particular individual, user, product, company or brand will be banned and have their posts deleted.
If we receive complaints about users harassing other users either by forum message, email or by any other methods, the users will be banned immediately. If the complaints are serious enough, we will also contact your ISP and report the matter. If you have a complaint about a particular post or user, please do not use the forum to air your complaints. You may e-mail the forum administrators at: firstname.lastname@example.org
> Off-Topic Discussions
This forum is designed for discussion of Paul C. Buff, Inc. lighting equipment and general lighting and photography techniques. Off-topic comments may be deleted and users repeatedly posting off-topic comments may be banned.
> Bumping / Cross-Posting
Do not attempt to disrupt the flow of the forum by deliberately “bumping” your post back to the top of the forum. “Bumping” posts or threads with no new content will not be tolerated. We do not look favorably on cross-posting of messages, especially if it is continuously abused by the same posters and/or simply contains an image or gallery link. Anyone repeatedly cross posting may have their cross-posted messages removed and/or face a ban.
> New Posters
Before you ask a question or start a new thread, please check to see if someone else has asked it before. You can use the forum search engine first to find posts and threads with previous discussion on particular topics.
We allow users to include images that are remotely hosted in their posts and signatures. Please do not abuse this by posting an excessive amount of pictures in any message or thread. To direct users to multiple images, post a link to an online gallery of images.
** Any images posted to this forum will be considered for our Featured Image Gallery. Linking of an image on this forum implies the granting of the right of Paul C. Buff, Inc. to download the image and post it in our featured image section if we choose to do so. If you do not wish to grant us this right, please indicate this in your post. If you have an image that has been selected for this gallery and do not wish to participate, please let us know and we will be happy to remove it. Any images selected for the featured gallery will be posted with the owner's name and copyright notice. Ownership remains with the photographer.
We do not allow images considered lewd, vulgar, sexually orientated, or pornographic in nature to be posted in or embedded within a post, message or signature. While we understand that this category of work (with decent, tastefully shot artistic images) is a valid concentration within the industry, the nature of these images may not be appropriate for all users. To direct users to your images that fall within this category, you may provide a link to another website where they are presented.
We absolutely do not allow any nude, semi-nude or voyeuristic images of children to be included in a user’s post or signature. Links to other websites or galleries featuring these types of images will not be tolerated. Anyone posting such images or links to galleries with such images will be immediately banned and may be reported to the authorities.
Commercial website linking or advertising is not allowed on this forum. This rule applies both to owners of and webmasters of other websites promoting themselves on the forum.
> In our “Workshops and Seminars” section, we allow user to post links and / or information about photographic lighting workshops and seminars that they may conduct, have attended or will be attending. This section is intended for informational purposes only, strictly designed as a place to let other users know about upcoming events. Any posts that include information about workshops, seminars or events unrelated to photographic lighting will be removed and the user posting may be banned.
> Users are not allowed to include any kind of promotional or discount codes for websites, companies or products in their posts or in their user signatures.
> Users may include links to their personal web pages only when it is relevant to the discussion and included for the purpose of sharing sample work, not advertising or promoting one’s own work. We reserve the right to remove any posts or ban any users who abuse this privilege.
Paul C. Buff, Inc. cannot be held liable for any transactions or trades made as a result of communication within this forum. Any sales, trades or transactions are done at discretion of the parties involved and all risks are assumed by those parties. Paul C. Buff, Inc. cannot accept any responsibility for and sales, trades or barters, model arrangements, etc. made here. Commercial selling or advertising is strictly prohibited.
Spam, advertisements, schemes and/or fictitious announcements are not permitted. Any users posting the same (or similar) message more than twice in any of the forums will be banned and have their messages removed. Any users posting messages and / or links that are unrelated to photographic lighting, Paul C. Buff, Inc. or the specific topic at hand will be banned and have their messages removed. This determination will be at the sole discretion of the forum moderator / webmaster.
The “Private Messaging” feature is for personal use only - using it as a mass marketing tool is strictly forbidden. We firmly prohibit users and visitors from collecting, recording or otherwise using any other users' email addresses or other personal information provided for any purpose other than those pertaining to participation in the forums.
We do not allow the posting of anything related to the piracy of software. Any user providing serial numbers, “cracks,” “warez,” links to or information about any website that distributes illegal software or media to avoid any copyright laws or encourage software or media piracy will be banned and have their posts removed.
You will not upload, attach files or provide links to files that contain viruses, corrupted files or any other similar software that may damage the operation of another's computer. You will not attempt to access any administrative or password-protected sections of this or any Paul C. Buff, Inc. website or forum, nor make use of any hacks to bypass or modify the features of the forum software.
Each message posted is owned by and the opinion of the original poster. All images and comments posted are copyrighted to their respective owners. You agree to post only content that you have copyright for, or with written permission from the copyright owner. Content copied in it's entirety from other websites, other forums or other media must be accompanied by a link or reference to the material, along with credit given to the original author.
Neither Paul C. Buff, Inc. nor its owner, administrators or employees are legally responsible for anything posted on these forums. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless Paul C. Buff, Inc., its owner, administrators and/or employees with respect to any claim based upon transmission of your message(s) and/or post(s). The administrators of this forum reserve the right to remove any or all messages at any time and ban any users as they see fit.