If you feel that your unit requires warranty or non-warranty repair service
, please send your unit to us for this service:
Paul C. Buff, Inc. Repair Department
2725 Bransford Avenue
Nashville, Tennessee 37204
You can use our online Repair Form
to send all of the necessary information to us with your unit. This form will help us to quickly process, repair and return your equipment. You can also enter your flash unit's serial number on this repair form to see if the unit is still under warranty.
The White Lightning Repair Form:
The AlienBees Repair Form:
You can also contact our authorized Canadian Repair Center, KHB Photografix, for your warranty and non-warranty repair and service needs.
335 Admiral Boulevard, #13 and 14
Mississauga, Ontario L5T 2N2