News and Announcements
Call us on our Toll Free Line at 1-800-443-5542. We’re here Monday through Friday, from 9:00am to 5:00pm, CT. When you call us, you won’t get a menu-driven phone system, you’ll speak to a live human being: someone friendly, knowledgeable and eager to help you. Our customers include enthusiastic amateurs, top industry professionals and everything in between, and we’re happy to answer all of your questions.
Factory-Direct Sales: The Paul C. Buff™ Distribution Model
Where traditional distribution methods include wholesalers, distributors and dealers (and all of their middlemen), causing prices to skyrocket and product knowledge to plummet, Paul C. Buff, Inc.™ is able to offer the highest quality product at the lowest possible price through factory-direct sales. This means that our customer service is factory-direct as well, with technical questions, repairs and support traveling direct from the customer to the company that made the product. Our unique model allows us to serve customers in the U.S. and Canada where we sell more studio lights and accessories than all of our competitors combined. The realities of global business, however, have forced us to adjust our model for international sales, and the complexities involved force prices outside of the U.S. to be higher. Read more here…