Repair Form:

Equipment must be returned to Paul C. Buff Inc.™ for warranty or out of warranty repairs (excludes Canadian repairs, click here for more information – scroll down to "Canadian Customers").

Be sure to carefully package anything for return, and include a printed copy of this Repair Form with your package.

What To Send:
  • Send your carefully packaged flash unit, battery system, remote control, and/or power pack and flash head (select the item that you are sending from the drop-down list below).
  • If you are sending in a flash unit with the modeling lamp and/or the flashtube in place, please use the protective shipping cover. We will not be able to return ship a flash unit with the modeling lamp and/or flashtube in place if your shipping cover is not included as these items could get damaged in shipping.
  • If you are sending in a Zeus™ flash head or power pack for repair, please send BOTH the head and pack so that both can be tested together.

What NOT To Send:
  • Do NOT include any carrying bags for your flash unit.
  • Do NOT include any accessories such as reflectors, gels, barndoors, etc.
  • Do NOT include any cords such as your sync cord or power cord.

Item Needing Repair:
Serial Number:
Customer Name:

Company Name:
Daytime Phone:

Address:

Address 2:

City:
State:

Zip:

E-Mail:

Describe the nature of the problem you are having: