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Cyber Commander™ Firmware Update

 

Current Version Date Size
Version 50 November 14, 2013 1.3 mb

'VERSION 50' FIRMWARE UPDATE

  • Optimization of battery life (decreasing power draw in sleep mode).
  • MicroSDHC card compatibility and Mac card formatting capability (AFTER the update is performed)
  • Includes all previous firmware updates (see below).

Do I need an update? How do I know which version I have?
Remove the batteries in your Cyber Commander™ unit and reinstall them. The firmware versionwill flash on the bottom of the screen for approximately 2 seconds. If you missed it, call us and we’ll help determine your version.

Please read all instructions before beginning this firmware update. Even if you have updated the firmware on your Cyber Commander™ unit before, please review the instructions for this update as some steps have changed and there are special requirements that are specific to this update.

DOWNLOADING AND INSTALLING YOUR UPDATE

WHAT YOU WILL NEED

MicroSD memory card
MicroSD card (2GB or less in size)i
New card or an empty card that has been formatted (FAT16)ii

MicroSD card reader connected to your computer
Card reader capable of accepting MicroSD cards

New batteries for your Cyber Commander remote
(2) premium AAA alkaline or lithium batteries (do NOT use NiMH batteries)


STEP ONE Download the Firmware

ZIP Folder PCBUFF

  • Downgrading to a previous version of firmware is NOT possible after the version 50 update is performed.
  • Do NOT attempt to load the firmware more than once. If you already have version 50 firmware, or if you are uncertain as to whether or not the update was successful, do not attempt to update the firmware again - contact customer service.
  1. Click here to download the latest firmware update.
  2. Save the file “CC_V50.zip” to your hard drive, we recommend to the desktop.

STEP TWO Copy the firmware to your MicroSD card

MicroSD Card Reader

  1. Insert the MicroSD card into the card reader that is connected to your computer.
  2. Navigate to the MicroSD card drive, click to open and confirm your MicroSD is empty. If any files or folders are present on the SD card, delete these files and folders prior to proceeding (backup if needed later). Leave this window open.
  3. Navigate to the “CC_V50.zip” file that you saved to your hard drive (desktop) and click to open, unzipping if necessary.

Drag to MicroSD card

  1. In the window for the downloaded file, you will see a folder titled “PCBUFF” - click and drag this “PCBUFF” folder to the MicroSD card by dragging the file name/icon into the MicroSD card window.
    • Note: Make sure the folder moved to the MicroSD card is named "PCBUFF".
  2. Eject or safely remove the MicroSD card from the card reader.

 

STEP THREE Update the firmware on the Cyber Commander™ unit using the MicroSD card

MicroSD to Cyber Commander

  1. Remove the batteries from the Cyber Commander™ remote.
  2. If there is a MicroSD card in your Cyber Commander™ remote, remove this card by pressing in, causing the card to pop out.iv Set this card aside for future use.
  3. Take your MicroSD card with the downloaded firmware and insert it into the Cyber Commander™ remote. The MicroSD slot is located on the left side of the unit. Insert the MicroSD card into the slot, metal contacts first, facing up (toward the screen). Push until the card clicks into place.
  4. Install new batteries in the Cyber Commander™ remote.
  5. Your firmware update should now start. The Cyber Commander™ screen will go solid white and begin to flicker quickly, alternating between a fast and slow pace. The procedure should take approximately 45 seconds. When completed “Cyber Commander FW Ver 50” will appear at the bottom of the screen, and the unit will return to the “Flash” screen.
  6. With the update complete, remove the MicroSD card and reinstall the card that was previously in the remote (where you may have saved setups). All saved setups should be intact.v If you wish to use the new card in place of the old card, you may do so, however, any saved setups will not be available on this card. You will either need to manually reenter the setups, or you can use our instructions to transfer the setups from one card to the next. If you opt to manually re-enter your setups, you may want to save an existing setup containing all lights and settings as “Internal1”. You can then use this as your master setup, avoiding having to open from studio and re-specify the lights.
     

AFTER THE UPDATE HAS BEEN SUCCESSFULLY PERFORMED, you may use either MicroSD cards (up to 2GB in size) or MicroSDHC cards (up to 32GB in size). The Cyber Commander™ unit currently needs less than 20MB for updates and saving setups.
 


i Only standard-capacity MicroSD cards are supported for this update. AFTER (and only after) the update has been successfully performed can MicroSDHC cards be used. MicroSDXC are not currently supported.

ii Mac Users: Be sure that you do not format to “FAT” on a Mac. The term “FAT” on a Mac is actually FAT32, and will not work to update your unit. The card must be formatted to FAT16 in order to work. If you do need to reformat your card, you can format it in a PC or you may be able to format it in an SD capable camera with the appropriate adapter; however, we cannot guarantee all cameras will format appropriately. AFTER (and only after) the update has been successfully performed can cards formatted on a Mac be used.

iii It is very important that you use NEW batteries when you perform this update. If the batteries die during the update process, the process may fail and cause major problems with the unit, requiring you to send the unit in for service.

iv If you have an issue removing the MicroSD card from the Cyber Commander™ remote, it may be helpful to carefully use a knife tip to gently pry up on the MicroSD card.

v If you have experienced lockup issues with your Cyber Commander™ remote in the past, continue using the new card that you used to update the firmware. If you had setups saved on the previous MicroSD card, you can either manually reenter the setups, or you can use our instructions to transfer the setups from one card to the next.



CYBER COMMANDER™ FIRMWARE HISTORY

The firmware 'Version 50' update includes ALL PREVIOUS UPDATES released, updating Cyber Commander™ units from versions 22, 27, 29, 32, 36, 39, and 40.

Version 39

  • Corrects the issue of incorrect model lamp wattage displayed when the model lamp is pushed past maximum power while attempting to track with flash output. This only occurred when the relative flash output was set lower than the relative model lamp power.
  • Corrects pixels that remain after “Internal 2” is displayed in OPEN MEMORY or SAVE AS, as well as pixels that remain from the LOW BATT indicator.

Version 36

  • Corrects issues in which some MicroSD cards meeting specifications were not being read.

Version 32

  • Corrects an occasional error, sometimes found when the system is used with analog lights, where some indicators would not reflect that the model lamp was set to FULL.
  • Corrects issues where the Cyber Commander™ may occasionally draw excessive power when asleep.

Version 29

  • Optimizes antenna hardware to increase range by up to 25%.
  • Corrects the power range of the White Lightning™ X3200 (in 1/4 power mode) as displayed on the FLASH screen.
  • Corrects a display error so that the -3.7f Ws power rating of 640 Ws lights now displays as 49.2Ws (previously displayed inaccurately as 9.2Ws).

Version 27

  • Addresses the issue of corrupting cards. The effect of this issue was typically characterized by the Cyber Commander™ shutting down and not responding to any commands.
  • Adds the ability to open individual channels.
  • Adds a one-touch refresh command to the “Flash” screen to rebroadcast the settings to the lights. This ensures all lights are at the correct and current settings (for example, if power is lost to a light or receiver when an adjustment is made).
  • Optimizes Cyber Commander™ for use with Einstein™ flash units.
  • Corrects the listing of frequencies. Actual frequencies used were not changed (in reference to actual frequencies in GHz).
  • Corrects a display issue when modeling lamps are set to MODEL MODE > FULL. The text on flash screen is corrected to display FULL.

Version 22

  • Corrects the listed Wattsecond (Ws) rating of the ABR800 from 640Ws to 320Ws.
  • Corrects the listed t.1 flash duration of the ABR800.
  • Fixes a bug in which lights added in SPEC LIGHTS > OTHER fired, even when not selected. These lights now only fire when selected.
  • Used memory locations are now indicated in blue characters, unused locations are indicated by white characters. Previously, all locations used white characters.
  • In SPEC LIGHT screens of groups that were undefined, some text appeared as incoherent characters. This has been corrected to not allow access to these screens. Groups must be defined before access is given.
  • Adds the ability to “lock” a setup on an SD card to prevent overwriting, indicated by red characters when locked.
  • Version 22 was unable to retrieve the lightmeter calibration performed before shipment, resulting in an approximate 1.7 stop discrepancy in lightmeter readings. The calibration can now be retrieved.

NOTE: Downgrading to a previous version of firmware is NOT possible after the version 50 update is performed. The version 50 update includes all updates listed above, and returning to a previous version after the update is performed will NOT be possible.